Welcome to Ashved.com! We’re delighted to serve you with our range of premium products including Ghee, Dry Fruits, Spices, and more. Please take a moment to review our shipping policies below:
1. Processing Time:
- Orders are processed within 1-2 business days after they are placed. During peak seasons or promotions, processing times may vary slightly.
2. Shipping Method:
- We currently offer shipping services within India only. All orders are shipped via reputable courier services to ensure safe and timely delivery.
3. Shipping Charges:
- Shipping charges are based on the weight of your order and your location within India. The shipping cost will be displayed during the checkout process before you finalize your purchase.
4. Delivery Timeframes:
- Standard delivery within India typically takes 5-7 business days. Please note that delivery times may vary depending on your location and local courier services.
5. Tracking Your Order:
- Once your order has been shipped, you will receive a confirmation email with tracking details. You can track the status of your shipment using the provided tracking number on the courier company’s website.
6. Shipping Restrictions:
- We adhere to all local regulations regarding the shipment of products such as ghee and perishable items. Please ensure that your shipping address is complete and accurate to avoid any delays or issues.
7. Order Confirmation and Modifications:
- After placing your order, you will receive an email confirmation. Please review your order carefully and contact us immediately if any modifications are required. Once shipped, changes to the order cannot be made.
8. Delivery Address:
- Please provide a valid and complete shipping address where someone will be available to receive the package during normal delivery hours. We are not responsible for deliveries to incorrect or incomplete addresses provided by the customer.
9. Shipping Issues:
- In the rare event that your order is delayed, lost, or damaged during transit, please contact us immediately. We will work with the courier company to resolve the issue promptly.
10. Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at info@ashved.com or +91 020 40186045. Our dedicated team is here to assist you with any issues you may encounter and ensure a satisfactory shopping experience.
11. Public Holidays and Peak Seasons:
- Please anticipate longer processing and delivery times during public holidays and peak seasons due to increased order volumes and courier company schedules.
Thank you for understanding and for your continued support.
Ashved